Meet our team of passionate healers and learn about the expertise that makes Transcending Health unique.
As Client Experience Coordinator, Josiah makes sure every client at Transcending Health has a smooth, welcoming experience from their first call to the last visit of their care plan. He answers questions, keeps schedules running on time and makes each visit feel organized and personal, so clients can focus on what matters most: their health and recovery.
If you have a question about booking, memberships, packages or a 6-Week Restoration Plan, Josiah is usually the person who answers it. He coordinates scheduling across our massage therapists, acupuncturists, trainers and coaches so that a first visit, a follow-up and any add-on services like SoftWave, Focus Cryo or ortho laser fit together in one plan. He can also walk you through payment options, including CareCredit financing and month-to-month memberships, and explain our 24-hour cancellation policy before you commit to anything. The clinic at 1445 Rio Road East, Suite 201 F is open seven days a week, Monday through Friday 9am to 7pm and weekends 9am to 6pm. To reach Josiah, call 434-465-2905 or use the Book Now button to schedule a free consult.
Josiah is typically the first person you will hear from after you book. He confirms your appointment, makes sure the right practitioner is matched to what you are coming in for, and answers any questions before you arrive. If you are new to the clinic, plan to arrive about ten minutes early so there is time to settle in and complete any paperwork. Bring any imaging reports or notes from your doctor if you have them, and let Josiah know if you have a gift card, an existing membership, or a package to apply to the visit.
Rescheduling or cancelling an appointment, checking which services are included in a membership, coordinating a visit that combines massage with SoftWave or cryotherapy, arranging a gift certificate, and pointing you to the right specialist if you are not sure where to start. He can also explain our donation-based Community Support services (Light Water, Sound Lounge and Rife frequency therapy, $5 minimum donation each) and how the Unified Wellness Project fits alongside the clinic's regular services.
Josiah can explain how pricing works before you book. We do not bill insurance, but HSA cards and CareCredit are accepted. New massage clients usually start with therapeutic massage with evaluation, which is $130 for 60 minutes. Month-to-month memberships save 5 to 15 percent and add free add-ons, and a 6-Week Restoration Plan combines services at 10 percent off. If you are buying for someone else, he can set up a gift certificate for a friend or family member, and he can apply an existing gift card or package to your own visit.
Josiah is not a practitioner. He is the person who makes everything around your care feel easy. Clients count on him to answer questions clearly, keep their visits organized and make sure each appointment fits a plan that makes sense for their goals and budget. If you are new to massage in Charlottesville or unsure where to start, a quick call with Josiah takes the guesswork out of your first visit.
Call 434-465-2905 during clinic hours, Monday to Friday 9am to 7pm and weekends 9am to 6pm, or email info@transcendinghealth.net. If you are new, you can create your free client account on our registration page before your first visit, and Josiah will make sure your appointment is matched to the right practitioner.