Transcending Health LLC Client Policies, Consents & Waiver of Liability
Business Address:
1445 Rio Rd E, Charlottesville, VA 22901
Cancellation & No-Show Policy
A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Appointments canceled or rescheduled with less than 24 hours’ notice will be charged the full service fee.
A no-show is defined as a missed appointment without prior notice and will result in full charge of the booked service. Two consecutive no-shows will disqualify the client from future bookings.
By booking an appointment, you acknowledge and agree to this policy.
Payment & Refund Policy
Payment is due at the time of service. Accepted payment methods include cash, check, and credit card.
Cash payments must be exact change
Credit card payments are subject to a 4% processing fee
No refunds are issued
Purchases may be exchanged for other Transcending Health services or goods
By engaging in services, you acknowledge and agree to this policy.
Authorization for Inter-Provider Communication
I authorize Transcending Health LLC and its affiliated practitioners to communicate and exchange relevant health information with my healthcare providers for the purpose of coordinating care, ensuring safety, and supporting treatment planning.
I understand that:
Only information necessary for care coordination will be shared
All information will be handled in accordance with applicable privacy laws
I may revoke this authorization in writing at any time
Refusal to sign does not prevent me from receiving services
WAIVER & RELEASE OF LIABILITY
IN CONSIDERATION OF the risks associated with participation in exercise, wellness, recovery, and therapeutic services (“Activity”), and my voluntary desire to participate, I hereby agree as follows:
I release and forever discharge Transcending Health LLC, its members, managers, employees, contractors, affiliates, agents, volunteers, successors, and assigns (“Releasees”) from any and all claims arising out of my participation in the Activity, to the fullest extent permitted by Virginia law.
I acknowledge that risks include, but are not limited to: physical or psychological injury, pain, illness, temporary or permanent disability, emotional or economic loss, and death. I voluntarily assume all risks, known and unknown, even if arising from negligence, except as prohibited by law.
I affirm that I am medically cleared by my primary care provider to participate and agree to disclose all relevant health information.
MODALITY-SPECIFIC CONSENTS
SoftWave Therapy
I acknowledge that SoftWave treatments are provided only with a physician’s prescription and consent, which I affirm I have obtained.
Ortho Laser Therapy Consent
I understand that Ortho Laser Therapy (low-level and/or Class IV laser) uses focused light energy to support pain reduction, inflammation management, and tissue recovery. It is a supportive wellness modality, not medical treatment, and no outcomes are guaranteed.
I acknowledge and agree that:
Risks may include temporary redness, warmth, tingling, discomfort, or lack of results
Laser therapy is contraindicated in certain conditions, including but not limited to:
Pregnancy (over abdomen or low back)
Active cancer at or near the treatment site
Photosensitivity conditions or medications
Direct application over eyes, thyroid, or reproductive organs
I have a continuing duty to disclose all relevant medical conditions and changes in health status
I voluntarily assume all risks associated with Ortho Laser Therapy.
Focus Cryo Therapy Consent
I understand that Focus Cryo Therapy involves controlled cold application for recovery and inflammation support and is provided as a non-medical wellness service.
I acknowledge and agree that:
Temporary discomfort, numbness, redness, or skin sensitivity may occur
Cryo therapy is contraindicated for conditions including but not limited to:
Cold hypersensitivity or cold urticaria
Raynaud’s disease or circulatory disorders
Peripheral neuropathy or impaired sensation
Open wounds or compromised skin integrity
I agree to immediately notify my provider of excessive discomfort
I voluntarily assume all risks associated with Focus Cryo Therapy.
Rife Frequency Therapy
I acknowledge that frequency-based therapies are contraindicated for individuals with a history of heart conditions, stroke, or pregnancy. I agree to disclose all relevant health history prior to treatment.
Emergency Care Authorization
In the event of a medical emergency, I authorize Transcending Health LLC to provide first aid, CPR, AED use, emergency transport, and to share medical information with emergency personnel. I agree to assume all associated costs and understand I am responsible for maintaining my own health insurance.
Legal Provisions
This agreement is governed by Virginia law
This waiver applies to all current and future participation
If any provision is found unenforceable, the remainder shall remain in full effect
This agreement supersedes all prior oral or written agreements
Acknowledgment & Acceptance
I acknowledge that I have carefully read this document, fully understand its contents, and voluntarily agree to all terms. I understand that this agreement includes a release of liability and assumption of risk.